Optimise Therapies LTD
87 Stirling Street, Alva, FK12 5ED
What information do we need prior to treatment
We need your contact details which include name, address, postcode, email and phone number, we also need your information about your health, lifestyle and age for treatment to go ahead.
Explanation of why we need this information
We need all the information to provide a safe and suitable treatment and to allow us to make tailor-made treatment plans.
To comply with the professional code of conduct and ethics set out by Scottish Massage Therapists Organisation and also for insurance purposes.
We have a lawful basis for processing your personal information, meaning there is a legal reason to ask for your data because of contractual reasons.
You do have the right to not share your personal data with us, but if you do not we are unable to offer you a treatment at Optimise Therapies.
You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).
How long will we store your data
We must retain records for a period of at least 7 years from the date of your last treatment. In a minor's case this would be 7 years after their 18th birthday.
We will not share your data
Optimise Therapies will not share information with any other third parties.
Would you like to be informed when special offers & business activities of Optimise Therapies. You have the right to withdraw consent at any time via verbal communication, written instruction or email. We would like to keep in contact using the details you have provided. Please tick to give consent.
Email o Text o Phone o Mail o Automated Phone call o
If you feel we are not handling your data correctly, you have the right to complain
If you have any questions relating to this policy or the data we hold for you, please contact us in writing at firstname.lastname@example.org or Optimise Wellness Centre, 87 Stirling Street, Alva, FK12 5ED
You have the right to complain if you believe we are not handling your data correctly; please use the contact details above. If you are unhappy with our response to your complaint you should then contact the ICO (independent commissioner’s office) using the following link https://ico.org.uk/concerns/